User Data Deletion
Last updated: August 27, 2026
This page complements the Privacy Policy and addresses two specific requirements: (1) the Meta/Facebook Platform Policy requirement to provide clear data deletion instructions for anyone whose data reaches ADS4PROS via Meta integrations (Lead Ads, Conversions API, Business Manager); and (2) A2P 10DLC (U.S. SMS campaign registration) and CTIA messaging guidelines, applicable when ADS4PROS or platforms it operates (e.g., GoHighLevel/Twilio) send text messages to clients or prospects.
1. Who this page applies to
This applies to: (a) anyone who submitted data through a Facebook/Instagram Lead Ad that reaches ADS4PROS or a client ADS4PROS serves; (b) anyone whose browsing/conversion data is processed via Meta Conversions API (CAPI) for campaign attribution purposes; (c) anyone who receives SMS/text messages sent by ADS4PROS, or on its behalf for a contracting client, through numbers registered under A2P 10DLC programs.
2. Data received via Meta/Facebook
Through Meta integrations, we may receive: name, e-mail, phone, and form answers submitted in a Lead Ad; browsing/conversion events (page view, checkout start, lead) processed via Meta Conversions API, tied to click identifiers (fbclid) and, where applicable, hashed (SHA-256) contact data required by Meta itself for event matching. This data is used exclusively to qualify the lead, attribute campaign origin, and measure media performance — never sold or shared for third-party marketing.
3. How to request deletion of Facebook/Meta data
E-mail privacidade@ads4pros.com with subject "Data Deletion — Meta", providing the full name, e-mail, and/or phone used in the form or ad. We verify identity against these same fields and delete the corresponding record within 15 (fifteen) business days, with e-mail confirmation. Important: this deletes data from ADS4PROS systems — to remove data Meta itself holds about you (e.g., Off-Facebook Activity history), use the "Accounts Center" / "Off-Facebook Activity" settings directly on Facebook or Instagram.
4. Text messaging (SMS) program overview
Where applicable, ADS4PROS (or platforms it operates, such as GoHighLevel with Twilio numbers registered under A2P 10DLC) sends text messages for: confirmation and reminder of a scheduled diagnosis/meeting, follow-up on a sent proposal, operational notices related to an already-contracted service. Message frequency varies depending on the stage of the relationship. Sending and receiving SMS may incur message and data rates from the recipient's carrier (msg & data rates may apply).
5. Consent (opt-in)
Phone numbers are only added to a messaging program with affirmative consent — via an explicit checkbox on a contact/diagnosis form, or verbal consent recorded during a sales call (with date, time, and source channel noted). ADS4PROS does not purchase phone lists or use third-party co-registration lists for SMS messaging.
6. How to opt out
Reply STOP to any text message received to immediately stop receiving further messages — you will get a single opt-out confirmation and no further messages will be sent (except, where legally required, transactional confirmations already in progress). For help, reply HELP, which returns our commercial contact (commercial@ads4pros.com / WhatsApp +55 (67) 93300-9440).
7. Sharing of SMS opt-in data
No SMS opt-in/consent information is shared with third parties or affiliates for marketing or promotional purposes. This data (phone number, consent source and timestamp, opt-in/opt-out history) is used exclusively to operate the messaging program of ADS4PROS or of the contracting client on whose behalf messaging is sent, and for compliance auditing purposes required by telecom carriers.
8. Retention and deletion of messaging data
Consent records and opt-in/opt-out history are kept for the period recommended by CTIA guidelines for compliance evidence purposes, even after opt-out (opting out stops message delivery, but a minimal audit record may be preserved). To fully delete your contact data from the messaging database, beyond the minimal audit requirement, submit your request through the channel below.
9. Contact channel
For any request covered by this page — Meta/Facebook data deletion or SMS messaging data — write to privacidade@ads4pros.com or WhatsApp +55 (67) 93300-9440. We respond within 15 (fifteen) business days. To exercise other personal data rights (access, correction, portability), see the full Privacy Policy.